This Privacy Policy ("Policy") applies to data collected by Park Business Capital, a provider of business loan products and related services (collectively "Services"). The Policy has two parts:
Part 1 provides our U.S. Privacy Policy, including our Privacy Policy for www.parkbusinesscapital.com ("Website"), which is owned by Park Business Capital and operated by Park Business Capital. This Policy describes how Park Business Capital collects and uses the personal information you provide (directly or through third parties), or which is automatically generated when you interact with our Website, and our mobile application ("Mobile App").
Part 2 is our California Supplement, which provides our California Consumer Privacy Act of 2018 ("CCPA") Privacy Policy. The CCPA provides various rights to consumers who reside in California about personal information. A natural person, including a business owner or guarantor, is a consumer under the CCPA. Any terms defined in the CCPA have the same meaning when used in Part 2.
This Privacy Policy describes the choices available to you regarding our use of your personal information and how you can access and update such information. For purposes of this Privacy Policy, "Personal Information" means information that personally identifies you, including your contact information, IP address, and loan application information. A large portion of the Personal Information we collect, use, share, and store are sensitive in nature, including your social security number and financial account information ("Sensitive Personal Information").
We collect the following information from you:
Contact information such as name, business name, email address, mailing address, and phone number.
Financial information such as bank statements, credit card statements, your average bank balance, personal and business credit history, payment behavior, bank account information, and tax ID number; Social security number.
Unique identifiers such as username and password, and IP address; Business information including company size, and business type, and beneficial ownership information*
In addition to collecting information via our Website and Mobile App, we may also conduct a site visit to collect information and obtain information and external data used by lenders to process applications and complete and manage transactions, e.g., from credit reporting agencies and other vendors, as well as from social media. Once you are a Park Business Capital customer, we may reach out to you for, or otherwise obtain, information if you decide to renew your loan or as otherwise needed to provide the Service.
* When required in the U.S., we will collect information on the beneficial owners of our business customers for purposes of verifying their identity only. The U.S. Government implemented the beneficial ownership regulation to help deter financial crimes. By complying, we are doing part in upholding the regulation to protect the financial system. Pursuant to our privacy policies and procedures, we will maintain beneficial ownership information in our system of record.
We use the information we collect to:
Park Business Capital may share your information with its affiliated entities for business purposes, such as financial reporting. Should you apply to Park Business Capital or its affiliated entities for a financial product or service, Park Business Capital may share your application status, borrowing history, and loan performance. Park Business Capital will share your Personal Information with third parties only in the ways that are described in this Privacy Policy and as required by law. Neither Park Business Capital (or any of its affiliated entities) will sell your Personal Information to third parties.
We will provide your Personal Information, which may include application information, to our trusted business partners, third-party lenders of Park Business Capital products, service providers, and subsidiaries and affiliates to provide financing and/or to provide services to help us with our business activities, such as offering customer service, processing credit checks, or secure data storage. These companies are authorized to use your Personal Information (including your phone number for the purpose of processing your application) only as necessary to provide these types of services to us. In addition, we may share your basic information (name, company name, email address, and requested loan amount) with our business partners for their operational purposes; however, if you do not want us to share your Personal Information in these circumstances, please contact us to opt out. (Note: This explicitly excludes mobile phone numbers and SMS consent data, which will never be shared with third parties or affiliates for marketing purposes).
Notwithstanding the above, all the following mobile categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes. This restriction applies without exception.
If you provide your mobile phone number and opt-in to receive SMS or text messages from Park Business Capital, your consent and mobile opt-in information will be used solely to deliver the SMS communications you have requested. Mobile opt-in information, SMS consent data, and text messaging originator details will not be shared with, sold to, rented to, or disclosed to any third parties or affiliates for marketing, promotional, or any other purposes.
Message and data rates may apply. Message frequency varies. You may opt out of SMS messages at any time by replying STOP to any message. SMS consent is not a condition of purchase or service. For help, reply HELP or contact us at info@parkbusinesscapital.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By opting in to receive text messages from Park Business Capital, you are agreeing to receive important application updates via SMS.
You can opt-out of receiving text messages at any time by replying "STOP". After you send the SMS message "STOP" to us, you will receive an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Park Business Capital. If you want to start receiving texts again, just text "START" or "UNSTOP" to the same number and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@parkbusinesscapital.com or +1 (800) 914-6133.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
If you have any questions regarding privacy, please read our Privacy Policy.
Park Business Capital and our business partners may contact you to offer you products and services that may be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails, telephone solicitations or other forms of contact from Park Business Capital and our trusted business partners by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or by contacting us by email at info@parkbusinesscapital.com or by postal mail at the contact information listed below.
Park Business Capital and our partners (for example, our marketing partners), affiliates, or analytics or service providers, including our live chat, marketing trackers, and survey tool service providers use cookies or similar technologies. These technologies are used in analyzing trends, administering the Website, tracking users' movements around the Website and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies for user authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited. If you would like to learn more about cookies or how to configure your browser, please visit www.allaboutcookies.org.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and to improve marketing, analytics, and Website functionality.
We partner with third parties to display advertising on our Website and manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this Website and other sites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out. Please note this does not opt you out of being served advertisements. You will continue to receive generic advertisements.
Park Business Capital takes the security of your information very seriously. Your information is securely sent to Working Capital Marketplace with 128 bit-encryption over the Transport Layer Security (TLS) protocol. This creates an encrypted connection between your browser and our servers. Thus, when you enter Sensitive Personal Information (such as a bank account number) on our order forms, we encrypt the transmission of that information. If you have any questions about the security of your personal information, you can contact us at info@parkbusinesscapital.com.
If you allow Park Business Capital to see your banking information online rather than in paper form, it is on a read-only basis. We do not have access to change, edit, or modify bank account information in any way. Park Business Capital employees cannot view your banking username and passwords.
Links to 3rd Party Sites
Our Website includes links to other websites whose privacy practices may differ from those of Park Business Capital including the websites of Working Capital Marketplace and its affiliated entities. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Blog/Forum
Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us by email at info@parkbusinesscapital.com or by postal mail at the contact information listed below. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
Testimonials
We display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us by email at info@parkbusinesscapital.com or by postal mail at the contact information listed below.
Social Media Widgets
Our Website includes social media features, such as the Facebook "Like" button. These features may collect your IP address, which pages you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
General Queries:
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us by email at info@parkbusinesscapital.com, or with a letter by postal mail to:
Park Business Capital,
2699 Stirling Road,
Fort Lauderdale,
FL 33312
To opt-out of marketing communications: please use one of the communication methods below, and include your full name and business mailing, email addresses and account number. Once we locate your contact information based on the information you provide us, it will be removed from our databases and mailings lists.
Send an email to info@parkbusinesscapital.com
Send a letter to:
Park Business Capital,
2699 Stirling Road,
Fort Lauderdale,
FL 33312
We collect the following categories of information from you, which may include the following:
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number/tax ID number, driver's license number, passport number or other similar identifiers. We use this information to identify you, process your application and access your personal credit bureau report, if you are a guarantor or business owner.
Personal Information such as your name, signature, social security number, address, telephone number, passport number, driver's license or state identification card number, employment history, bank account number or other financial information. We use this information to identify you, process your application and access your personal credit bureau report, if you are a guarantor or business owner.
Protected classification characteristics under California or Federal Law such as age (date of birth). We use this information to confirm your identity and that you are old enough to enter a loan contract.
Commercial information, including records of personal property and personal credit information. We may consider this information when processing your application.
Internet or other electronic network activity information, including, but not limited to, browsing history (Working Capital Marketplace pages visited), device ID, device type and information regarding a consumer's interaction with Park Business Capital Internet Web site, application, or advertisement. We use this information to analyze the use of our website and for fraud screening.
Geolocation Data — We collect this information for fraud prevention purposes.
Audio, or similar information — Interactions with Working Capital Marketplace sales staff, underwriters and customer service agents are recorded for monitoring and training purposes.
Professional or employment-related information — We may use this when underwriting our loans.
Inferences drawn from any of the information categorized above — This information may be used for credit and fraud analysis and to target future offers.
Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
We use the information we collect to:
Park Business Capital may share your information with its affiliated entities for business purposes, such as financial reporting. Should you apply to Park Business Capital or its affiliated entities for a financial product or service, Park Business Capital may share your application status, borrowing history, and loan performance. Park Business Capital will share your Personal Information with third parties only in the ways that are described in this Privacy Policy and as required by law. We do not sell your Personal Information to third parties.
We will provide your Personal Information, which may include application information, to our trusted business partners, third party lenders of Park Business Capital products, service providers, and subsidiaries and affiliates to provide financing and/or to provide services to help us with our business activities, such as offering customer service, processing credit checks or secure data storage, and other similar services. These companies are authorized to use your Personal Information only as necessary to provide these types of services to us.
In addition, we may share your basic information (name, company name, phone number, email address and requested loan amount) with one of our business partners to market their services to you, provided, however, if you do not want us to share your Personal Information in these circumstances with these business partners you can opt out at the email or mailing address provided in Park Business Capital's Privacy Policy Part 1, which precedes this policy.
Notwithstanding anything to the contrary in this Privacy Policy, mobile opt-in information, SMS consent data, and text messaging details collected from users who opt in to receive SMS or text messages from Park Business Capital are never shared, sold, rented, or disclosed to any third parties or affiliates for any purpose. This restriction applies without exception.
We may also disclose your Personal Information:
In the preceding 12 months, we may have disclosed personal information for a business purpose from each of the categories listed previously where we collect information.
We do not sell personal information.
The CCPA provides consumers, including owners/guarantors of small business loans (California residents), with specific rights regarding their personal information. Park Business Capital is providing these rights to California consumer residents who have provided their personal information as part of a Working Capital Marketplace application or loan. This section describes the CCPA rights and explains how to exercise those rights.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request ("Request"), we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
To exercise the access, data portability and deletion rights described above, please submit a verifiable request to us by one of these methods:
Call: +1 (800)-914-6133
E-mail: info@parkbusinesscapital.com
Only you or a person registered with the California Secretary of State or other state agency that you authorize to act on your behalf, may make a Request related to your personal information.
You may only make a Request for access or data portability twice within a 12-month period. The Request must:
We can't respond to your request or provide you with personal information if we are unable to verify your identity or authority to make the request and confirm the personal information relates to you. Making a Request does not require you to create an account with us. We will only use personal information provided in a Request to verify your identity or authority to make the request.
We endeavor to respond to a Request in writing within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will cover the 12-month period preceding the receipt of the Request. The response we provide will also explain the reasons we can't comply with a request, if applicable. For data portability requests, we will select a format to provide the information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your Request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of these rights. Unless permitted by the CCPA, we will not, because you have exercised rights under the CCPA:
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Park Business Capital streamlines the search for commercial funding by bridging the gap between business owners and a vast network of capital providers. We carry an A+ BBB rating and have helped secure over $120 Million for our clients. While funding timelines are subject to state regulations, applications submitted prior to 11:00 AM EST are often processed the same day. Please note: Applying will not affect your credit score; however, finalizing a funding agreement may result in a hard credit inquiry. Once approved by a third-party lender, funds are usually available within 24 hours, subject to jurisdiction and terms.